Frequently Asked Questions
Everything you need to know about your Oner Active gear.
How should I wash my Oner Active leggings to ensure longevity?
To maintain the compression and fabric integrity, we recommend washing your gear inside out on a cold, gentle cycle. Avoid fabric softeners and tumble drying; instead, lay flat to air dry.
When will my order be shipped?
Orders are typically processed within 1-3 business days. Once dispatched, you will receive a tracking number via email to monitor your delivery's progress.
What is your return policy for activewear?
We offer a 30-day return window for all unworn items with original tags attached. For hygiene reasons, items like socks or water bottles cannot be returned once opened.
Do you ship internationally?
Yes, Oner Active ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size for me?
Each product page features a comprehensive size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit in our seamless collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Klarna and Afterpay in select regions.